Mobile mechanic FAQs
What to expect when booking Getafix, arranging a mobile visit or asking us to inspect a car before you buy. If your question is vehicle-specific, send the details and we’ll discuss it with you.
Booking a mobile mechanic
What areas of Sydney do you cover?
We work across the Lower and Upper North Shore, Northern Beaches, City and Inner West, Ryde, Parramatta and Hills District. Send your suburb with the enquiry so we can confirm coverage and availability for the job.
Service areas and accessCan you work at my home or workplace?
Yes, where the vehicle’s location is suitable for the agreed work. Tell us about parking, a level working area, basement height limits and any access permissions. Some repairs need workshop facilities, which we discuss before booking.
What information do you need for a quote?
Send the registration or VIN, make, model, year, current kilometres, suburb and work required. If you are unsure what the fault is, describe the symptoms. Diagnosis may be needed before the repair can be quoted.
Send an enquiryServicing, repairs & diagnosis
Do you carry out logbook servicing?
Yes. We confirm the maintenance requirements for the vehicle’s age and kilometres and discuss the service scope before the visit. Share your service history and the service due when you enquire.
Car and logbook servicingIs a fault code enough to know which part to replace?
Usually it is only one clue. Symptoms, live data, circuit tests and mechanical checks help establish the cause. A stored code does not automatically prove that the component named in the code has failed.
Diagnostics and electrical testingWill you carry out extra work without asking?
Additional repairs or investigation require approval. We explain the findings and proposed next step first. Parts availability, the location and time may mean further work needs a separate appointment.
Buying a car & current offers
Can you inspect a used car before I buy it?
Yes. Send the listing, vehicle details and location. The seller must agree to the inspection and suitable access. We confirm the scope and appointment arrangements before attending.
Pre-purchase car inspectionsDoes an inspection guarantee the car will not develop faults?
No. It is an assessment of what can be checked at the time and within the agreed scope. It helps you understand condition and concerns before buying, but cannot uncover every hidden defect or guarantee future reliability.
Where can I see your discounts and inspection offer?
Our Special Offers section has current prices, expiry dates and the terms for each promotion. Labour discounts and the inspection promotion have different conditions, so check the offer you plan to use.
View offers and termsStill have a question?
Tell us your vehicle’s make, model, year and suburb, along with the work you need. We’ll confirm suitability, access and availability before booking.
Start an enquiry Call or text 0420 562 622